Programmatic

10 Takeaways From Chewy’s Master Class on Customer Care

When tweets go viral, it’s not always great for brands–it can be for a faux pas, a perfectly timed meme or angering an online army. Pet ecommerce brand Chewy went viral for the best reasons. I contacted @Chewy last week to see if I could return an unopened bag of my dog’s food after he…
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