Globox recruits customer experience specialist

HAMILTON, Today: Waikato-based digital out-of-home network Globox has appointed Georgia Wells to the role of customer experience specialist.

Globox founder/ceo Allan Nicholson said: “We’ve seen our client network expand rapidly in the last six months, and with this growth, the business saw the need to recruit someone who could put a sole focus on customer satisfaction.

“Georgia brings with her a fresh, youthful and friendly personality.

“Her role will consist of ensuring we create the best possible experience for every client.

“This will involve building and maintaining trusting and genuine relationships, having regular client catch ups, and ensuring client satisfaction is achieved at every point of each and every Globox customer journey.”

“Georgia brings a fresh, youthful and friendly personality to the role.”

Georgia Wells said: “As a customer of many different industries, I have seen a lack of customer care and focus throughout covid restrictions.

“Businesses have been under a great amount of pressure and I have seen this pressure being passed on to the customers.

“My background in communications and hospitality has made me very people-oriented. I love taking care of everyone around me so I cannot wait to get to know our clients more and take care of them.”

Allan Nicholson: “Georgia is already building personable relationships with our clients and with time these will only continue to strengthen.”

• www.globox.co.nz