In the past 18 months, the use of artificial intelligence has become increasingly commonplace, with businesses across all industries beginning...
Customer
Meta has hired Dentsu as the customer relationship solution provider for its encrypted messaging platform WhatsApp's business-focused arm. WhatsApp Business...
Mighty Ape, the Kiwi online retailer, has moved up from its 10th place standing last year to claim the top...
Flywheel Digital, a digital commerce company for enterprise brands, released a feature that gives brands a clearer view of their...
A brand's approach to customer service is a make-or-break opportunity in developing lifetime customer loyalty, but the flood of inquiries...
Very little about our world exists as it did in 2019. For a company like Columbia Sportswear, that year may...
More and more people are creating content: 30% of people 18-24 consider themselves creators, as do 38% of those 25-34,...
Moving to a new country can be an endurance. If it's not visas, it's accommodation, moving costs or planning of...
Generative AI isn’t just for creating unsettling art, chatting with robots or, uh, attempting to break up marriages. Adobe has...
Chief Customer and Strategy Officer of Loyalty NZ, Bridget Lamont has spent many years driving business results through the application of...